Our Staff

Mark Stevenson, HIS

Hearing Instrument Specialist

Mark Stevenson is an award-winning hearing health professional with over twenty years of experience in the hearing industry. Mark’s mission is simple: to focus on the unique needs of each patient and treat their hearing loss individually. Mark strives to make a positive impact in the community by bettering the hearing lives of his patients.

Outside of his work, Mark loves spending time with his wife and three children in the outdoors, enjoying nature.

Laura Hook

Patient Care Coordinator

Laura is originally from Southern California and moved to Acworth , Georgia in 2017. Laura began working in the hearing industry in 2013 as a temporary employee and found that she loved the opportunity to help people reconnect with life once they could hear properly.

What Laura loves most about this position is the daily interaction and continued contact with her patients making sure appointments go smoothly, questions are answered, apprehensions are relieved and then listening to the stories of what they realized they had been missing out on during follow up visits.  

Outside of the office Laura loves spending time with her family, friends, reading, quilting and exploring the history and beauty of Georgia.

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 229 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Highly recommend this hearing aid provider! Great staff, complete explanations, excellent products.

Reviewer Profile Photo Cindy Wyatt, on Google

Mark genuinely cares about each patients’ best hearing & options for aides!

Reviewer Profile Photo Lynda Hall, on Google

Mark is very helpful

Reviewer Profile Photo Bryan Ashley, on Google

Really appreciated Mark’s professionalism. He was recommended to us by my sister and we will recommend him to others as well.

Reviewer Profile Photo Robin Bergland, on Google

I highly recommend American Family Hearing Aid Center for your loss of hearing needs. Mark is excellent! He calmly gave me the time to explain and educate me on what my hearing test showed, what was happening in my inner ears and how the different hearing aids work. He was...

Reviewer Profile Photo Laura Fuller, on Google

My mother is eighty seven years old her appointment was excellent. Dr. Mark explained everything. My mother and I give him five stars and above. Will highly recommend.

Reviewer Profile Photo Samantha Taylor, on Google

Amazing service with the aids and with the paperwork. Thank you for making everything so easy for us.

Reviewer Profile Photo Leilani Plendl, on Google
Reviewer Profile Photo Judith Neely, on Google

Very please with my experience at American Family Hearing Aid Center.

Reviewer Profile Photo Leonie Johnson, on Google

Marc is an absolutely stellar gent with great professional but friendly manner. He is a low pressure, problem solver. I would recommend them to anyone.

Reviewer Profile Photo Jeffrey Gopen, on Google
Reviewer Profile Photo Hal Ayer, on Google
Reviewer Profile Photo Connie Still, on Google

Laura, the receptionist was extremely welcoming. She immediately took my hearing aids to clean them. I felt very comfortable about the place. Mark gave me a hearing test and explained options for my hearing aids. He adjust my hearing aids and set up an appointment for 4 months out. Everything...

Reviewer Profile Photo Joyce Taaffe, on Google

One great place people are the best I drive an hour and fifteen minutes get there , so it's Very good

Reviewer Profile Photo Allan McClain, on Google
Reviewer Profile Photo Wayne Fowler, on Google

Wonderful as always

Reviewer Profile Photo Bruce Davidson, on Google

I have been seeing Mark for about 4 1/2 years now. He is very upfront about costs, or issues you may have questions about. He and his staff are very pleasant by phone or in office. The hearing aids I purchased have been awesome throughout the 4 1/2 years I...

Reviewer Profile Photo Barbara Sanders, on Google
Reviewer Profile Photo Gerald Riley, on Google
Reviewer Profile Photo Sherry Martin, on Google

Excellent Experience, I had some ringing in my ear and went there for the hearing test and cleaning. Genuine advice and told me to avoid unnecessary tests, not very common when you visit Doctors office. Thank you!

Reviewer Profile Photo Amit Bajaj, on Google

Pleasant and relatable

Reviewer Profile Photo Renee Shelton, on Google

Everyone there is so helpful and they have always helped me with all my Hearing needs in the best way and I highly recommend American family Hearing Aid centers, Mark Stevenson

Reviewer Profile Photo Susan M, on Google
Reviewer Profile Photo Clayton Harding, on Google

Thank you Dr Mark for not only helping my husband Kelly Owen- but also helping me. After 3 strokes & open heart surgery he has accured some issues & hearing loss. He tried different things- nothing has helped. Your product knowledge & your kindness to my husband has been most...

Reviewer Profile Photo Lena Owen, on Google

Extremely nice and caring,helpful,and just a great place for my hearing needs.

Reviewer Profile Photo Daniel Renaud, on Google