Our Staff

Mark Stevenson, HIS

Hearing Instrument Specialist

Mark Stevenson is an award-winning hearing health professional with over twenty years of experience in the hearing industry. Mark’s mission is simple: to focus on the unique needs of each patient and treat their hearing loss individually. Mark strives to make a positive impact in the community by bettering the hearing lives of his patients.

Outside of his work, Mark loves spending time with his wife and three children in the outdoors, enjoying nature.

Laura Hook

Patient Care Coordinator

Laura is originally from Southern California and moved to Acworth , Georgia in 2017. Laura began working in the hearing industry in 2013 as a temporary employee and found that she loved the opportunity to help people reconnect with life once they could hear properly.

What Laura loves most about this position is the daily interaction and continued contact with her patients making sure appointments go smoothly, questions are answered, apprehensions are relieved and then listening to the stories of what they realized they had been missing out on during follow up visits.  

Outside of the office Laura loves spending time with her family, friends, reading, quilting and exploring the history and beauty of Georgia.

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 188 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

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D Johnson, on Google

My dad’s hearing aids needed to be cleaned and repaired. We walked in without an appt and walked out in less than 30 minutes with CLEAN and REPAIRED hearing aids. We were very impressed with Mark Stevenson. I highly recommend American Family Hearing Aid Center!

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Cindy Berry, on Google

Very friendly customer service and assistance with paperwork was definitely a plus DR. Was very helpful and took time to explain everything

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Sebrina Key, on Google

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Debbie Struempf, on Google

They were not able to work on my hearing aids, due their age. The place was very clean and organized. They were very courteous and direct. No attempts to upsell. Ray Quinn

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Ray Quinn, on Google

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Mike RichMikeR, on Google

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Robert Johnson, on Google

Mark was great to work with. Really cares about his patients. Worked my mom in with late notice.

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Steve Gaddis, on Google

Great service and attention to detail. Have been going to American Family Hearing Aid Center for 3 years . They are considerate, knowledgeable and service orientated.

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Linda Swor, on Google

Honest, customer centric, and affordable!

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Colin Rafferty, on Google

Moved to Iowa 2 yrs ago but was back in town and called Mark to get in and he got me on the books asap. This business is THE BEST!! Their customer service is phenomenal and I miss them. Thank you❤️

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Pam Long, on Google

Very nice office. Mark was very helpful and took good care of me.

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David Lunato, on Google

Friendly professional

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Susan Oglesby, on Google

Quality hearing aids. The follow up and service are over and above what I have ever experienced in my 86 years.

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Claude McElveen, on Google

Mark Stevenson was superb. He treated me as if I were the only person who mattered at that moment. He was professional and caring. He did not try to upsell me or push me into anything I didn't need. The care coordinator was personable and helpful. Of course, I expect...

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Freya Fitzpatrick, on Google

Always helpful and courteous.

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Peter Clarke, on Google

I agree with the other reviews that brought me to this spot for my hearing concerns. They were kind and attentive and good at what they do. Thanks!

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Pierce Hale, on Google

After having 3 strokes & open heart surgery in the last 9 months. I have occurred tinitus 24/7...nonstop in my ear & head. I have been to three other hearing aid places. Mark took the time with me and explained in detail with all his product knowledge. What is happening...

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Kelly Owen, on Google

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Amber Silva, on Google

Mark is just an awesome audiologist! Explains everything clearly and makes you feel comfortable! Thanks for taking care of my ears!!

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Brigitte Brown, on Google

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Casey Barnes, on Google

Great experience. Mark explained options to chose from, was very professional and a pleasure to work with.

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carolyn Mcknight, on Google

Nice office friendly staff. First visit was very thorough and beneficial by Mark. Results of hearing test were immediate and selection of hearing aids were explained completely. The visit was very enjoyable and I look forward to my new hearing aids.

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Rodney Youngblood, on Google

Quick & easy. Cordial service. Very pleasant

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Brenda Schrampfer, on Google

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Ron Miklosovic, on Google