Patient Reviews

Read a Few of Our Google Reviews

We are rated 5 out of 5 stars based on 188 reviews on Google.

Read All Reviews on Google

Read what some of our patients have to say about our staff and our office!

My dad’s hearing aids needed to be cleaned and repaired. We walked in without an appt and walked out in less than 30 minutes with CLEAN and REPAIRED hearing aids. We were very impressed with Mark Stevenson. I highly recommend American Family Hearing Aid Center!

Reviewer Profile Photo

Cindy Berry, on Google

Very friendly customer service and assistance with paperwork was definitely a plus DR. Was very helpful and took time to explain everything

Reviewer Profile Photo

Sebrina Key, on Google

They were not able to work on my hearing aids, due their age. The place was very clean and organized. They were very courteous and direct. No attempts to upsell. Ray Quinn

Reviewer Profile Photo

Ray Quinn, on Google

Mark was great to work with. Really cares about his patients. Worked my mom in with late notice.

Reviewer Profile Photo

Steve Gaddis, on Google

Great service and attention to detail. Have been going to American Family Hearing Aid Center for 3 years . They are considerate, knowledgeable and service orientated.

Reviewer Profile Photo

Linda Swor, on Google

Honest, customer centric, and affordable!

Reviewer Profile Photo

Colin Rafferty, on Google

Moved to Iowa 2 yrs ago but was back in town and called Mark to get in and he got me on the books asap. This business is THE BEST!! Their customer service is phenomenal and I miss them. Thank you❤️

Reviewer Profile Photo

Pam Long, on Google

Very nice office. Mark was very helpful and took good care of me.

Reviewer Profile Photo

David Lunato, on Google

Friendly professional

Reviewer Profile Photo

Susan Oglesby, on Google

Quality hearing aids. The follow up and service are over and above what I have ever experienced in my 86 years.

Reviewer Profile Photo

Claude McElveen, on Google

Mark Stevenson was superb. He treated me as if I were the only person who mattered at that moment. He was professional and caring. He did not try to upsell me or push me into anything I didn't need. The care coordinator was personable and helpful. Of course, I expect good medical care. That, to me, is the baseline. American Family Hearing Aid Center delivered excellent medical care, and then went far above and beyond.

Reviewer Profile Photo

Freya Fitzpatrick, on Google

Always helpful and courteous.

Reviewer Profile Photo

Peter Clarke, on Google

I agree with the other reviews that brought me to this spot for my hearing concerns. They were kind and attentive and good at what they do. Thanks!

Reviewer Profile Photo

Pierce Hale, on Google

After having 3 strokes & open heart surgery in the last 9 months. I have occurred tinitus 24/7...nonstop in my ear & head. I have been to three other hearing aid places. Mark took the time with me and explained in detail with all his product knowledge. What is happening & taking place with this noise. He suggested certain hearing aids for my problem. Highly recommended! Thank you Mark S. You have been most helpful

Reviewer Profile Photo

Kelly Owen, on Google

Mark is just an awesome audiologist! Explains everything clearly and makes you feel comfortable! Thanks for taking care of my ears!!

Reviewer Profile Photo

Brigitte Brown, on Google

Great experience. Mark explained options to chose from, was very professional and a pleasure to work with.

Reviewer Profile Photo

carolyn Mcknight, on Google

Nice office friendly staff. First visit was very thorough and beneficial by Mark. Results of hearing test were immediate and selection of hearing aids were explained completely. The visit was very enjoyable and I look forward to my new hearing aids.

Reviewer Profile Photo

Rodney Youngblood, on Google

Quick & easy. Cordial service. Very pleasant

Reviewer Profile Photo

Brenda Schrampfer, on Google

What a great experience! I am grateful to learn that my hearing is good and thankful for Laura & Mark's wonderful customer service! Can't wait to tell my kids that it's their mumbling and NOT my ears.

Reviewer Profile Photo

Kristina Bouterse, on Google

Just pleased with everything and everyone.

Reviewer Profile Photo

Shirley Brown, on Google

Great experience overall. I was greeted with smile very friendly environment. Mr.Frank tye audiologist was as good as they come. Took his time explaining the process in elementary fashion so I can understand. Thankful I found this place and absolutely recommend it.

Reviewer Profile Photo

brook gonite, on Google

Great people and great care.

Reviewer Profile Photo

Barry Rabinowitch, on Google

Prompt service.

Reviewer Profile Photo

Robert Wilson, on Google

Friendly environment!

Reviewer Profile Photo

janet rusterucci, on Google

Mark is very knowledgeable , yet personable. He did a great job with my first appointment, and I am anxiously awaiting my next visit when I will get my hearing aids and be able to hear again Thanks Mark

Reviewer Profile Photo

Marva Crane, on Google

Very friendly and provide prompt service.

Reviewer Profile Photo

Chris Clark, on Google