We are rated 4.9 out of 5 stars based on 366 reviews on Google.
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Read what some of our patients have to say about our staff and our office!
Great service! Professional and courteous
Lenora Hooten, on Google
Bella provided amazing service and made us feel comfortable throughout. Thank you!
Lisa Adeleke, on Google
I am new to town and was able to get in quickly! Very clean office with super friendly staff. I highly recommend this place for your hearing healthcare
Rebecca Johnson, on Google
Great Service! They are the best!
marcia soverns, on Google
Brittney is very kind, helpful & an expert in her field. She does a thorough, unrushed exam & I just felt so comfortable with her as well as the staff. She gave me some helpful recommendations. Top notch practice!
P Q, on Google
The hearing specialist Mark was very understanding with my feelings. Because I suffer with anxiety and some depression I was apprehensive before coming in. It’s been embarrassing for me to not really hear good my family and have them repeat things again. And even when I’m having to talk to people on the phone it’s embarrassing that I didn’t hear them correctly. He made it easy for my fitting process and I really do appreciate it. The receptionist was very polite too!
Futricia Lismore, on Google
Everything about our appointment was good! Bella greeted us and got us started on the paperwork. She was wonderful. Then Mark took time to explain about hearing aids and reviewed past hearing tests. We had a great appointment and look forward to working with them
Sharry Mabry, on Google
Mark and his receptionist are always so kind, both got me in ready to be seen for a hearing test and new tubes and new hearing aids! It was quick and easy and stress free! I highly recommend this audiologist for anyone looking for one!
Macey Pound, on Google
Everything from the offices, personal the Doctor was Fantastic.
Fariba Shaw, on Google
I've used American Family Hearing for approximately four years and have been very pleased with their service. Mark is service oriented and will do his best to find the right solution for your hearing problem.
William Rorie, on Google
I’m writing this for my dad, who is the patient. At American Family Hearing Centers, the team was incredibly patient and respectful, making sure he understood everything at his own pace. They found the right hearing aids for him, and the improvement was noticeable right away. We really appreciated the care and attention they gave him. Highly recommend!
Maryam Shahriari, on Google
Everyone was professional and explained everything in a way I could easily understand.
Ron Cicerchia, on Google
Mark is always very helpful and professional! Been going there for many years, I highly recommend him!
William McDowell, on Google
I had a wonderful experience here and am so glad I found this place. The receptionist was super helpful and friendly, and Mark Stevenson is incredibly knowledgeable and helpful. I am truly happy I came here.
Freya Sneed, on Google
Very helpful to deal with
Ted Eddings, on Google
I have been using hearing aids for about 30 years. I was having trouble with the microphone on my current one and decided it was time for a new one. I was pleased with the whole experience. My current hearing level was checked and well explained by the audiologist. He explained what I needed to hear better and gave me options. Since my insurance only covers one hearing aid for each ear the decision is important. He sent me home with a brochure about the recommended hearing aid so I could think about it. I liked that I didn't feel pressured. I now know what I need, can do the research and know that I can go back and feel comfortable with my purchase and follow up care.
Daisy, on Google
Outstanding customer service from Bella! She went above and beyond what was expected.
Sherry Ollison, on Google
Mark and his staff were amazing during my custom ear mold fitting. Highly recommend for anyone who is looking for custom hearing protection.
Jake Chappell, on Google
Wonderful experience!!! Mark Stevenson is the best!!! Thorough hearing exam and explanation of the process- thank you!
dana gray, on Google
Incredible service and staff
Jim Di Blasi,DC, on Google
I found Mark on Google & his office is 5 minutes from our house, so gave him a shot & I am very happy I did. He is super professional with a clean, modern office. He knew what he needed to do to get insurance coverage & gave me a complete hearing test. We are sure he will be giving me the best service possible.
Deborah Lopez, on Google
Love Mark and all the people there. Recommend to everyone
Gayle Jones, on Google
I’m a retired senior wearing hearing aids for 2 years now and I am amazed at what a difference it makes in my quality of life enabling me to enjoy conversations and music again. Thank you American Family Hearing for assisting me with testing, instruction and maintenance.
Ronald Mercure, on Google
Very good service. Mark was great at explaining what he was doing. He explained what to expect from the hearing aids. Explained the test results in plain language so I could understand. He took his time with me he did not rush me in and out. Asked if I had any questions he did not answer. My experience with Mark was very good and comfortable speaking with him.
Pete Ramos, on Google
What a great experience. The staff and Doctor are so great at what they do.
Susie Q, on Google
The audiologist and his assistant were very pleasant and helpful.
Peggy Noland, on Google