Patient Reviews

Read a Few of Our Google Reviews

We are rated 5 out of 5 stars based on 217 reviews on Google.

Read All Reviews on Google

Read what some of our patients have to say about our staff and our office!

Laura, the receptionist was extremely welcoming. She immediately took my hearing aids to clean them. I felt very comfortable about the place. Mark gave me a hearing test and explained options for my hearing aids. He adjust my hearing aids and set up an appointment for 4 months out. Everything was done efficiently and professionally. I'm happy to have a nice place to go to for future hearing aid needs.

Reviewer Profile Photo Joyce Taaffe, on Google

One great place people are the best I drive an hour and fifteen minutes get there , so it's Very good

Reviewer Profile Photo Allan McClain, on Google

Wonderful as always

Reviewer Profile Photo Bruce Davidson, on Google

I have been seeing Mark for about 4 1/2 years now. He is very upfront about costs, or issues you may have questions about. He and his staff are very pleasant by phone or in office. The hearing aids I purchased have been awesome throughout the 4 1/2 years I have worn them. Very trustworthy place and staff to provide you the best audiologist care! I give them 5 stars for excellence!!

Reviewer Profile Photo Barbara Sanders, on Google

Excellent Experience, I had some ringing in my ear and went there for the hearing test and cleaning. Genuine advice and told me to avoid unnecessary tests, not very common when you visit Doctors office. Thank you!

Reviewer Profile Photo Amit Bajaj, on Google

Pleasant and relatable

Reviewer Profile Photo Renee Shelton, on Google

Everyone there is so helpful and they have always helped me with all my Hearing needs in the best way and I highly recommend American family Hearing Aid centers, Mark Stevenson

Reviewer Profile Photo Susan M, on Google

Thank you Dr Mark for not only helping my husband Kelly Owen- but also helping me. After 3 strokes & open heart surgery he has accured some issues & hearing loss. He tried different things- nothing has helped. Your product knowledge & your kindness to my husband has been most helpful. Thank you so so much!

Reviewer Profile Photo Lena Owen, on Google

Extremely nice and caring,helpful,and just a great place for my hearing needs.

Reviewer Profile Photo Daniel Renaud, on Google

Always helpful, friendly and professional. I live in the Caribbean part of the year which presents some unique challenges in getting my hearing aids repaired or cleaned due to the humidity and salt air, however Mark and Laura have been very responsive.

Reviewer Profile Photo Leo Misita, on Google

Fast, friendly, pleasant.

Reviewer Profile Photo Edward Holcombe, on Google

The Dr.was very knowledgeable, and kind. He made me very comfortable. I'm looking forward to my next visit.

Reviewer Profile Photo Joyce Westbrook, on Google

I came in without an appointment to a crowded office and Mark took care of my needs without hesitation. Excellent service!

Reviewer Profile Photo Phillip Pressley, on Google

Very knowledgeable. Exceptional service. Mark and his staff are wonderful. I go out of network for my insurance to see this company.

Reviewer Profile Photo mary axsen, on Google

Always friendly and willing to try to solve any problems you might have with either ears themselves or with the hearing aids.

Reviewer Profile Photo Garth Hutchings, on Google

Great, Friendly service!

Reviewer Profile Photo Jeremy Lambert, on Google

A refreshing experience to find a company that actually cares for your hearing and your pocket book. Thanks Mark

Reviewer Profile Photo Michael Anthony, on Google

First, Dr. Stephenson cleaned the packed. Dr. Stephenson was wonderful! First he cleaned the wax from my ears, which the person who sold me my hearing aids had not even bothered to do. Then he showed me how to insert them correctly. The difference was amazing! And so was he! Judith Chidester

Reviewer Profile Photo Judith Chidester, on Google

Dr. Mark is such a knowledgeable doctor and takes care of my father with great care and patience. I appreciate you, Dr. Mark!

Reviewer Profile Photo Lin Cheng, on Google

My dad’s hearing aids needed to be cleaned and repaired. We walked in without an appt and walked out in less than 30 minutes with CLEAN and REPAIRED hearing aids. We were very impressed with Mark Stevenson. I highly recommend American Family Hearing Aid Center!

Reviewer Profile Photo Cindy Berry, on Google

Very friendly customer service and assistance with paperwork was definitely a plus DR. Was very helpful and took time to explain everything

Reviewer Profile Photo Sebrina Key, on Google

They were not able to work on my hearing aids, due their age. The place was very clean and organized. They were very courteous and direct. No attempts to upsell. Ray Quinn

Reviewer Profile Photo Ray Quinn, on Google

Mark was great to work with. Really cares about his patients. Worked my mom in with late notice.

Reviewer Profile Photo Steve Gaddis, on Google

Great service and attention to detail. Have been going to American Family Hearing Aid Center for 3 years . They are considerate, knowledgeable and service orientated.

Reviewer Profile Photo Linda Swor, on Google

Honest, customer centric, and affordable!

Reviewer Profile Photo Colin Rafferty, on Google

Moved to Iowa 2 yrs ago but was back in town and called Mark to get in and he got me on the books asap. This business is THE BEST!! Their customer service is phenomenal and I miss them. Thank you❤️

Reviewer Profile Photo Pam Long, on Google