Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.9 out of 5 stars based on 282 reviews on Google.

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Read what some of our patients have to say about our staff and our office!

Absolute superb experience!! Anyone needing or even curious about improving quality of life due to hearing loss should make appt & satisfy their curiosity as well as their quality of life!! Incredible how it WILL change your life!!! Dr Mark is very experienced & thorough in his explanations as well as answering ALL of your questions! Great customer service in ALL areas of my appt. Can not recommend enough! VERY HAPPY!

Reviewer Profile Photo Kim Potts, on Google

I am very happy with the results.The person who help me is very professional.Thanks

Reviewer Profile Photo Dhiru Barbela, on Google

Nice people friendly, helpful, but expensive.

Reviewer Profile Photo Phyllis Samaha, on Google

Great service! Very friendly and very honest. Only offers a hearing solution if it’s needed.

Reviewer Profile Photo Cole Calhoun, on Google

Great service and professionalism

Reviewer Profile Photo Katherine Coffee, on Google

Mark and team were awesome and patient with my unique needs.

Reviewer Profile Photo Russell Montgomery, on Google

Very courteous office and staff.

Reviewer Profile Photo Chaun Wilson, on Google

I have a pair of hearing aids that I purchased in 2017 but have rarely used. After a recent hearing test my audiologist informed me that although they were top of the line for when I bought them new technology had passed them by. I was reluctant to spend the $6,000 or so that a new pair of high-end aids would cost, and so I was looking for someone who could tune up my existing pair. I called two separate audiologist who each wanted around $375 to clean and calibrate my existing pair. Searching for an alternative, I found Mark Stevenson’s American Family Hearing Aid Center. I didn’t have an appointment and just walked in to the office. After a brief wait Mark was able to see me. He helped re-fit my aids, suggested a smaller size dome, and replaced the retention wires. My aids now fit much better than previously, and with the smaller dome size I’m hearing better than I have for years. And all of this was for a fraction of what the audiologists would have charged. I can’t recommend Mark highly enough. Great guy, very knowledgeable, respectful, friendly, and helpful. I’m extremely glad I found his company.

Reviewer Profile Photo Blaise Ziemian, on Google

Mark at American Family Hearing Center was GREAT. He is very personal and professional. He went over everything with me and answered all my questions and my wife's questions. They are top notch.

Reviewer Profile Photo Sam Silva, on Google

I recently obtained Soundgear hearing protection thru American Family Hearing Aid Center in Marietta. Mark and Cassie made the experience simple and provided exemplary customer service. Mark's knowledge and communication skills are excellent. After helping me navigate the procedure and insurance requirements, he gave me a thorough explanation of how to use and care for the devices. I highly recommend Mark and American Family Hearing Aid Center. BWW

Reviewer Profile Photo BW Walker, on Google

Dr. Stevenson was very knowledgeable and honest in his assessment. I would highly recommend American Family Hearing In Marietta, GA.

Reviewer Profile Photo Gail, on Google

I want to take the time to thank Mark for being so kind and caring all the times we have visited. My Mum was having difficulty with her hearing aid and he was just so professional! Cassie is also very kind and professional at the front desk. Love y’all!

Reviewer Profile Photo Anne Cross, on Google

Pleasant customer service.

Reviewer Profile Photo Ann Hawley, on Google

American Family Hearing Aid Center took great care of me from the first greeting when I walked in. Super clean facility , Mr. Mark took great care of everything- answered every question I had! Definitely would recommend this center, and mark to anyone in the area!

Reviewer Profile Photo Xander Clements, on Google

I had a great experience at American Family Hearing Aid Center. Mark Stevenson was incredibly respectful and helpful—he really took the time to listen and explain everything clearly. You can tell he genuinely cares about what he’s doing. The woman at the front desk was also very helpful and nice, which made the whole visit even more comfortable and pleasant. I’ll definitely be coming back to keep my ears in the best shape possible. Highly recommend!

Reviewer Profile Photo Cody Chandler, on Google

Mark listens carefully to your needs and desires for the right hearing aids, and then works tirelessly to ensure that you’re happy with them!! Amazing customer service!

Reviewer Profile Photo Wm. Jefferson Bush, on Google

Mark is one of the best and the most important is his knowledge in all of the hearing ais areas

Reviewer Profile Photo Gene Sanders, on Google

Very nice and knowlegable staff at the hearing aid center.

Reviewer Profile Photo William Malpass, on Google

Very knowledgeable and professional.

Reviewer Profile Photo meme franklin, on Google

Very helpful was having a noise in my hearing aid and Mark could not fix it and they sent them back to the manufacturer to have them fix it

Reviewer Profile Photo John, on Google

I am a veteran from out of town and having issues with my hearing aids. I found American family hearing aid center and asked for help. Mark was extremely knowledgeable and diagnosed my issue quickly. Great staff. Great service. Thank you and God bless.

Reviewer Profile Photo Ian Duncan, on Google

The experience was efficient and easy. The ins and outs of hearing in general and of my test results were clearly explained. I felt comfortable during my appointment and confident of the information I received.

Reviewer Profile Photo Teresa Poole, on Google

Excellent service and compassionate advice combined with accurate knowledge of audiology makes this a good choice for every consumer with hearing issues.

Reviewer Profile Photo Linda Neiheisel, on Google

Excellent service and very knowledgeable.

Reviewer Profile Photo Fred Creighton, on Google

Mark Stevenson was very thorough and thoughtful! He made starting hearing aids sound very easy and helpful to my health! I’m looking very forward to working with him and starting this journey!

Reviewer Profile Photo Leslie Graves, on Google

I tookmy son to AFH.Dr.Stevenson was Great! He.was friendly, profssional, and patient. He did an excellent job explaining the test results. The office staff we worked with was Casey. Casey was also patient, kind, friendly, and professional. I would and will recommend this business to my family abd friends 100%.

Reviewer Profile Photo C J, on Google